To confirm that your machine is running the latest driver open the Device Manager, which is accessible through the Windows Control Panel.
The latest Sentinel System Driver (also called the Sentinel Protection Installer) can be obtained from the RISA Product Licensing website, and is always included in both the Network server and Standalone Perpetual installs (this install is ran from the SetupSPI.exe located in the RISA\Sentinel Protection Installer folder). This driver must be installed prior to plugging in the key. Key DriverĪ Sentinel driver is necessary for the machine to read the USB key. Standalone licenses allow access through Remote Desktop for all current RISA programs except RISASection. Clicking the No button on the dialog box displayed above will automatically save the file (overwriting the previous version of the file) and exit the program immediately. Once this dialog box is displayed, no additional work may be done within the RISA Product until the key is inserted. Removing the Sentinel USB Key during the operation of a RISA standalone product will eventually cause the following dialog box to be displayed: RISA Products periodically check to ensure that the Sentinel USB Key is plugged in. The latest version of the RISA Key Manager was not used in generating the Locking Criteria. If this occurs it is letting you know that there is a license file issue in combination with a license file that is not authorizing the program.
If this occurs it is letting you know that there is a license file issue that is not authorizing the program. In rare circumstances Warning L:26 will accompany this message.The user can check the key then click Yes to try again, or click No to exit. If no key is found then the following dialog box is displayed (Warning 3): When launching a RISA standalone product the product will search for a connected Sentinel USB Key. If you run into this issue please use a USB 2.0 port instead. Safenet Sentinel Superpro keys, in rare instances, may have a problem being read when plugged into a USB 3.0 port.